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Applications based on PRPC may use VBScript in addition to JavaScript. Confirm that your Internet Explorer settings allow cookies. Avoid using an IP address rather than a domain name, or access Tools > Internet Options > Security > Trusted sites > Sites and add the IP address as a trusted site. Typically the Internet Zone settings are more restrictive than the Local Zone and may prevent proper operation of PRPC. Then Internet Explorer applies the security settings in the Internet Zone, not the Local Zone.
However, if instead you use a numeric IP address in the URL, such as: Most LANs include a domain name server, so you can identify the server hosting PRPC by name. The default Local Zone security setting of Medium or Medium-Low is generally appropriate for PRPC use some special cases requiring customization are noted here. You can change security settings for the Local Zone without affecting the security settings you want to apply for the Internet. Typically, the PRPC server operates on a local area network (LAN) and appears in the Local Zone of Internet Explorer. See Understanding ActiveX controls and PRPC.
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Which ActiveX controls you download depends on your role and your use of the system. Typically, Windows places these files in the C:\Windows\DownloadedProgramFiles directory. You can set security for the Local intranet zone to Low, or can choose Custom and turn on the download settings: Under Tools > Internet Options, on the Security tab, confirm that you can download signed ActiveX control using the Local intranet zone. (You do not need Power User or Administrator privileges to run the ActiveX controls.) If not, another user with appropriate privileges can download them for you, by signing on and using PRPC briefly. If your Windows account has Power User or Administrator privileges, you can download these controls. Alternatively, you or your Windows technical support staff can download them once, using their own account privileges or an installer found on the PRPC installation media. If your Windows network account and Internet Explorer settings permit downloading, Windows automatically downloads each needed ActiveX control on demand, when first needed. Temporary Internet Files (cache) and page refresh settingsįor many users, PRPC requires a few Pegasystems-signed ActiveX controls on the workstation. See PDN article 25265 Adding browser plug-ins to accessible applications. The Adobe Reader plug-in is often used in accessible applications. This plug-in is available for many browsers and platforms, from Microsoft at:
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The Flash Player is available as a small download from Microsoft SilverlightĪpplication users who want to use the Document Scanner flow actions must install Microsoft's Silverlight plug-in, Version 5 or later. Flash PlayerĪdobe Flash Player plug-in is required to use the Flow Explorer, Show Calls, Declarative Network, interactive charts, and other displays. However, in some Windows configurations, installation of the plug-ins require a Windows Administrator log-in (not a Windows log-in that has administrative privileges). and Microsoft Inc.ĭepending on Windows and Internet Explorer settings, users at workstations with World Wide Web access can download these plug-ins quickly upon first use.
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PRPC users may need free browser plug-ins from Adobe Systems Inc.